The AI Shop Manager
for TikTok Shop Sellers
TK Copilot is an AI-native ecommerce operator for TikTok Shop teams. It starts with fully automated customer service, then brings inventory, creator workflows and seller analytics into the same shop manager workspace.
Powered by OpenClaw, rebuilt around shop authorization, tool boundaries and seller workflows.
Not an AI Tool, an AI Shop Manager
TK Copilot turns shop context into an operating layer: buyer conversations, order lookups, policy boundaries, inventory signals and creator follow-up can be coordinated by one AI-native seller assistant.
Fully Automated Customer Service
Buyer questions, delivery checks, logistics updates, returns and after-sales follow-up are handled with real order and conversation context, not just suggested replies.
Understands How You Sell
Product positioning, target customers, campaign talking points and promotion rules become operating memory that keeps support and seller actions aligned with the business.
Natural-Language Tasks From Chat
Sellers should not need to dig through menus for every operation. TK Copilot is designed so owner instructions from chat can become scoped actions, lookups and shop tasks.
Sell in the Buyer's Language
Cross-border sellers deal with different languages and buyer expectations. The AI keeps your policy and positioning consistent while making the conversation feel local.
Escalation and Permission Boundaries
Refund disputes, sensitive complaints and policy exceptions are escalated with context. Tools stay limited to the current shop, buyer, conversation and allowed action surface.
Inventory and Creator Operations Next
Customer service is the first working automation layer. AI inventory management is in development, with creator management coming next inside the same seller workspace.
The first proven layer of the AI shop manager.
Customer service is where TK Copilot already closes the loop: orders, logistics, products, after-sales boundaries and shop rules are connected before the AI responds or escalates.
479.2 min -> 0.40 min
+2.4% pilot lift
High-volume questions handled automatically
28.10% -> 36.26%
$565 -> $1,473
Built for real shop operations
What the service layer handles
Always-on buyer response across time zones.
Escalates key decisions before risky actions.
Orders, logistics, products and images are understood together.
Custom policies keep automation aligned with your business.
Guides pre-sale conversion and repurchase opportunities.
Based on pilot shop data; actual results may vary by category, traffic quality, shop policy and operating rules.
Pricing for AI shop manager modules
Connect your first eligible shop, start with a free trial
New users can receive a free trial of Customer Service Unlimited and TK Copilot AI PRO after connecting their first eligible shop that has not been bound by another account.
- Customer Service Unlimited for the connected shop
- TK Copilot AI PRO hosted model access
- Final trial terms are shown in the desktop app
AI shop manager modules
Shop-level operating modules. Customer Service is the only paid module today.
Customer Service Unlimited
$59/ shop / month
Unlimited customer service usage for that shop.
Unlimited applies to customer service usage only, not every platform feature.
Inventory Management
Currently free to try
Get early warnings before bestsellers run out, replenish in time, and keep inventory decisions tied to real sales momentum.
Affiliate / Creator Management
Currently free to try
Maintain creator relationships with less manual work, keep collaborations moving, and turn social traffic into more orders.
Commercial Analytics
Currently free to try
See what is driving growth across shops, products, ads and creators, then make sharper merchandising and marketing decisions.
Optional TK Copilot AI plans
Optional account-level LLM usage, or bring your own OpenAI, Anthropic, or Google Gemini subscription.
TK Copilot AI Plus
$19 / month
Baseline usage
Usually enough for customer service for 1 shop with 100+ daily customer inquiries, plus inventory management.
TK Copilot AI Pro
$39 / month
3.3x Plus usage
Usually enough for customer service for 3 shops with 100+ daily customer inquiries each, plus inventory management.
TK Copilot AI Max
$79 / month
8x Plus usage
Usually enough for customer service for 3 shops with 100+ daily customer inquiries each, inventory management, and creator management.
TK Copilot AI is not required to use the TikTok Shop modules. You can connect your own OpenAI, Anthropic, or Google Gemini subscription instead.
Start With TK Copilot
Version1.8.94
Current builds are available for TikTok Shop pilot sellers. For onboarding, supported markets or pilot access, contactlegal@tkcopilot.com.
After installation, return here once to carry your setup source into the app.Open TK Copilot and continue
Platform and Market Coverage
Supported Platform
- TikTok Shop authorization
- Buyer messaging and fully automated customer service
- Order, logistics, product and after-sales tools
Current Markets
- Americas: United States and Mexico
- Europe: United Kingdom, Spain, France, Germany, Ireland and Italy
- Asia-Pacific: Malaysia, Thailand, Indonesia and Philippines
Desktop Runtime
- macOS, Windows and Linux desktop builds
- Chat entry points can be used for owner instructions
- Additional TikTok Shop markets can be enabled by request
Privacy-First Shop Automation
TK Copilot is designed to minimize personal data collection, keep operational context scoped to the seller's shop, and protect secrets with local-first storage and OS-native secure storage.
Local-First by Default
- Desktop runtime data stays on the user's device where possible
- API keys and OAuth tokens use OS-native secure storage
- Browser/session snapshots are encrypted when stored
- Shop, buyer, and conversation context is scoped to the authorized shop
Limited Data Use
TK Copilot processes only the information needed to provide seller automation and support workflows:
- Account, authorization, and subscription records
- Seller-provided shop configuration and operating rules
- Operational logs and error diagnostics needed for reliability
- Optional telemetry that does not intentionally collect PII
Access and Deletion Controls
- Access is limited by least-privilege tool and shop boundaries
- Credentials are never intentionally collected in telemetry
- We assist with valid access, correction, and deletion requests
- Customer data is deleted or returned when the relationship ends unless retention is legally required
Contact Us
Talk with TK Copilot about ecommerce automation, pilot access, platform coverage or shop onboarding.
Legal Information
TK Copilot and tkcopilot.com are owned and operated by RIVON LLC, a Washington limited liability company.
- Company
- RIVON LLC
- Website
- https://tkcopilot.com
- Contact
- legal [at] tkcopilot.com
- User Agreement
- https://tkcopilot.com/terms/
- Privacy Policy
- https://tkcopilot.com/privacy/